Productivity Solutions Grant (PSG)

Step 1 : Login

• Login to BGP > My Grants tab.
• Click on ‘Get new grant

Step 2 : Select Business Sector And Grant Type

1. Select Sector that best describes your business.

2. Click on Upgrade key business areas, such as adopt technology, improve business processes
or raise service standards.

3. Click on Productivity Solutions Grant.

4. Click Apply before clicking Proceed.

Step 3 : Eligibility

• Check Yes if you meet the eligibility criteria
• Click Next.

Step 4 : Contact Details

• Fill in details of the main contact person.
• Fill in details of the Letter of Offer addressee.
• Click Next

Step 5 : Proposal

1. Indicate Equipment or IT Solution.

2. Indicate Solution or Vendor for the preferred search method for your solution (if applicable).

3. Fill up the reason for the solution and the intended start date of the project.

4. Click Select Files to upload quotation from vendor.

5. Fill in your deployment location if it is different from your ACRA registered address.

6. Click Next.

How to Answer : Why do you need this solution?

In this question, explain the main problems you face now and how Flavor CRM will help you fix them. Keep it simple and specific.

What to Write

The current challenges (e.g., manual work, scattered data, slow communication).

How these issues affect your daily operations.

How Flavor CRM will improve your processes (automation, accurate records, faster communication).

The benefits you expect after using the system.

Short Sample Answers

Example 1 : We need this solution to organise our customer and student data in one place. Our current process is manual and causes delays. Flavor CRM will streamline our operations and improve communication.

Example 2 : Our team spends a lot of time on manual admin work. With Flavor CRM, we can automate enrolment, payments, and follow-ups, making our workflow more efficient.

Example 3 : We need a better system to manage enquiries and send timely updates. Flavor CRM will help us improve communication and customer service.

Step 6 : Cost

• Fill in details of project cost. Ensure that the quoted items and costs are as per Annex 3 of the PSG pre-qualified solution package.
• Click Next.

Flavor Details :

Solution Type : IT Solution

Solution Name : Flavor Customer Relationship Management System Version 1 – Advanced Mode 3

Step 7 : Business Impact

• Fill in details of overall impact.
• Fill in details of productivity gains.
• Click Next.

How to Answer : Describe how the solution will change the way you do things.

In this question, explain how Flavor CRM will improve your daily operations and replace your current manual or scattered processes.

What to Write

What parts of your work will become simpler or more organised..

Which manual tasks will be removed or automated.

How the system will improve accuracy, speed, or communication.

Any improvement in overall workflow or customer handling.

Short Sample Answers

Example 1 : Flavor CRM will centralise all our customer, student, and lead information in one place, removing manual processes that currently slow us down and cause inconsistencies.

Example 2 : The system will automate tasks such as enrolment, payment tracking, and follow-ups. This will reduce admin time and help our team work more efficiently.

Example 3 : We will shift from multiple spreadsheets and messaging tools to a single organised platform. This will make our operations clearer, faster, and easier to manage.

Step 8 : Declare & Submit

• Complete declaration section accordingly.
• Where applicable, indicate your consent & acknowledgement.
• Review your application and click Submit.