Follow these steps to retrieve an invoice that has been archived in the system:
✅ Step 1: Go to the “Invoice Log” Section
-
From the left-hand menu, click on Payment.
-
Select Invoice Log from the tabs on the top.
-
On the top right corner, click on “Archived Invoice” (highlighted in the screenshot with a red arrow).
✅ Step 2: View Archived Invoices
-
A list of all archived invoices will be displayed.
-
This list includes Invoice Number, Student Name, Date of Issue, Due Date and Date of Log.
✅ Step 3: Retrieve an Invoice
-
On the right side of the invoice you wish to retrieve, click the three-dot menu (⋮).
-
Select “Retrieve” from the dropdown (as shown in the screenshot).
-
The invoice will be moved back to the active invoice list and will no longer be marked as archived.
📌 Note:
-
Only users with appropriate admin or finance permissions may be able to perform this action.
-
Once retrieved, you can view or edit the invoice as needed.
Need more help? Ask us a question
Please let us know more of your details and our team will reach out to you very shortly.
